Privacy Policy
We are committed to protecting and respecting your privacy and data. This Privacy Policy explains how The Partnership Network Limited (“The Partnership Tours”, “The Partnership Network”, “we” or “our” or “us”) will use your personal data and is intended to assist you in making informed decisions when using the Site and our services. Please take the time to read and understand it. Please note that it should be read in conjunction with our Terms & Conditions. By accessing, browsing, and using our Site, you confirm that you accept this Privacy Policy. If you do not want your data to be used as set out in this Privacy Policy, you should not use our Site.
Information we may collect about you
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile. We do not address anyone under the age of 18 (“Children”).
How we collect information
When you send a message through the contact form, make a booking, subscribe to our newsletter or conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
Why we collect such personal information
We collect such Non-personal and Personal Information for the following purposes:
- To provide and operate the Services;
- To provide our Users with ongoing customer assistance and technical support;
- To be able to contact our Visitors and Users with general or personalised service-related notices and promotional messages;
- To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
- To comply with any applicable laws and regulations.
How we may communicate with site visitors
We may contact you to notify you regarding your booking, to troubleshoot problems with your booking, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, social media, text messages, and postal mail.
Cookies and other tracking tools
We use cookies and similar tracking technologies to track the activity on our service and hold certain information. Cookies are small data files that websites place on your computer, laptop or mobile device.
When you visit our website, we use Analytics performance cookies to collect information so that we can analyse how you use our website. These cookies do not collect information that identifies you. All information these cookies collect is anonymous and is only used to improve how our website works. Third-party apps or third-party integrations (e.g. Google Analytics, Facebook Ads) may place additional cookies on your site.
How to opt out of analytics
To opt out of Analytics you can decline cookies via the Cookie Policy notice at the bottom of our website.
Your data protection rights
Under data protection law, you have rights including:·
- Your right of access – You have the right to ask us for copies of your personal information
- Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete
- Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances
- Your right to restriction of processing – You have the right to ask us to restrict the processing of your information in certain circumstances
- Your right to object of processing – You have the the right, in certain circumstances, to object to the processing of your personal information
- Your right to data portability – You have the right, in certain circumstances, to ask that we transfer the personal information you gave us, in a machine readable format, to another organisation or to you.
If you make a request, we have one month to respond to you.
Disclosure of data
We do not routinely disclose personal information to other organisations unless:
- Required by law.
- We believe it necessary to provide you with a service or product which you have requested or are contracted to.
- Necessary to protect the rights, property or personal safety of any member of the public, our customers or the interests of The PartnershipTours.
- You give your consent.
Links to other sites
Our website may contain links to other sites that are not operated by us. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to their websites.
Change to our privacy policy
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
Contact
If you have any questions about this privacy policy, please contact us at hello@thepartnershiptours.com